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FAQs

Whoever you are and whatever type of event you’re planning, make sure NewcastleGateshead Convention Bureau is your first port of call. Our advice is unbiased and all our services are free of charge.


To help you make the most of our website we have rounded up and answered some of our most regularly asked questions:

  • I don’t know anything about NewcastleGateshead, how do I find a venue?
    • To find your ideal venue in NewcastleGateshead, all you have to do is contact NewcastleGateshead Convention Bureau on +44 (0)191 440 5757. If you can let us know what you’re looking for, including dates, approximate delegate numbers, accommodation requirements and any preferences you may have, we can do the rest. It really is that simple.
  • What is NewcastleGateshead Convention Bureau?
    • Our convention bureau is a team of dedicated and experienced individuals here to assist conference and event organisers, and help them to bring their event to NewcastleGateshead and the surrounding region.
  • How much does the service cost?
    • Nothing! NewcastleGateshead Convention Bureau is a not-for-profit organisation that works with the local authorities from both Newcastle and Gateshead, as well as with over 80 private sector organisations across North East England.
  • Why is your service free?
    • Our aim is to create an economic impact and raise the profile of the region by helping you to bring your conference to NewcastleGateshead, and as such we offer a wide range of FREE services, including our unbiased advice and venue-finding service.
  • How can you add value to my conference?
    • Here at NewcastleGateshead Convention Bureau we work hard to try and help you make your event a success. As well as providing a first-class venue-finding service, we have also developed a range of products that you can take advantage of when you bring your conference to NewcastleGateshead. Find out more here.
  • Do you help local event organisers?
    • The Convention Bureau operates a Conference Ambassador Programme to help North East England-based academics and business leaders create competitive bids to attract national and international conferences to NewcastleGateshead. If you’re a member of a professional society or association and are interested in creating a bid, we have a number of ways in which we can assist you, FREE of any charge.
  • What help is available for venue-finding agents?
    • Through NewcastleGateshead Convention Bureau, you have access to over 120 venues across North East England as well as a range of supporting materials that will help you open your clients’ eyes to this uniquely-inspirational destination. Give us a call and we will be pleased to help with your requirements.
  • I am a journalist, how can I get more information on NewcastleGateshead?
    • NewcastleGateshead Convention Bureau’s PR team is on hand to provide a wealth of useful news stories, facts and figures, quotes and stunning imagery to help you develop and promote stories about NewcastleGateshead and the surrounding area. For more information click here or call +44 (0)191 440 5720.

Did you know?

The Catalyst at Newcastle Helix is home to the National Innovation Centre for Ageing, the National Innovation Centre for Data and the National Institute for Health Research Innovation Observatory – it’s a space purpose-built for collaboration and innovation.

Contact our friendly team today to find out how we can help you plan your next event.

+44 (0)191 440 5757conventionbureau@ngi.org.uk

Ready to host your perfect event?

From venues and experiences your delegates will love to free accommodation booking services and 'red-carpet' welcomes, find essential information for planning your perfect event here.


NewcastleGateshead Convention Bureau services during COVID-19

To maintain social distancing, the NewcastleGateshead Convention Bureau team is now operating from home.

While we can't welcome you to our beautiful destination to experience it for yourself or show you round our brilliant venues, we are still here to help with enquiries about the destination and to assist with planning future conferences and events in NewcastleGateshead.

Contact us via email at conventionbureau@ngi.org.uk or call us on +44 (0)191 440 5757.